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Frequently Asked Questions
Drops
All items are brand new. Most items included in each drop are one-off and we cannot guarantee that they will be available again.
Our drops go live on the 1st and 15th of every month at 10AM UK Time. Sign up to our mailing list to ensure you don't miss out.
Each drop is completely different and the amount in each drop will vary.
In each drop, we have one special item that we will list for £30, as a "thank you" to our community at Bessette. There is only one per drop.
Orders
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Free shipping is automatically applied to all UK orders and international orders over £500.
UK orders will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We offer returns in exchange for store credit. Please note shipping costs will be deducted from the credit balance. This is a 30-day return policy, which means you have 30 days after receiving your item to request a return. If there are any issues with your order, please reach out to support@bessette.co.uk.
Yes you can, it should automatically reflect your currency on the website.
When checking out, duties and taxes will be calculated automatically.
Our Items
We have trusted suppliers that we source our stock from all over Europe.
All of our items are sourced from trusted retailers or from the brands directly. The items may have spent time on a shop floor, or come as samples from the brands, but they are not pre-owned.
This means some items may have slight imperfections, which will always be very clearly listed in the items description on the website.
All of our items are authenticated twice, with a money back guarantee.
Most items will come with original dustbags or boxes. If the item does not include original packaging this will be mentioned in the item's description. The item will then come in our own dustbag.
Contact
for brand partnerships email: buying@bessette.co.uk